GANDOLFO DOMINICI

born in Palermo (Italy) 11/06/1974

Associate Professor of Marketing

University of Palermo – Faculty of Economics- Dep. SEAS

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Co-founder, Scientific Director and Vice-President  

BUSINESS SYSTEMS LABORATORY (B.S.Lab)
 

 

Other Responsibilities in Learned societies

  • Directors Board Member of the World Organisations of Systems and Cybernetics (WOSC) since 2013 .

  • S.I.G. chair  (Systems' Application in Business and Industry - SABI), International Society for the Systems Science (ISSS) - 2015-2016

  • Chair - Research Interest Committee (RIC)  "Systemic Approaches in Business and Marketing Group" - EuroMed Academy of Business (EMAB) since 2015

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EDUCATION

  • 2003 to 2005 –Post Doc Research Assistant in Marketing of TV advertisement – University of Palermo – Faculty of Economy- SEAF;
  • 2004 - Ph.D, in "Economia e finanza nel governo dell' impresa" (Economy and Finance for the governance of firms) - "Sapienza" University of Rome;
  • 2003- Visiting Ph.D Student – University of Nagasaki (JP);
  • 2001 - Master in Business Administration - Luiss Management;
  • 1999 – Degree in Economia e Commercio (Economy) – University of Palermo;  Score: 110/110 cum laude and special mention.
     

 

Teaching ACTIVITY

  • 2017/2018. Member of the board of the Ph.D program in "Management"  Università degli Studi di Napoli Federico II .

  • From 2009 to 2013 - Member of the board of the Ph.D. program in "Economics,Territory and Development"- SEAF

  • From 2005 to now- Chair of Marketing- Faculty of Economics- University of Palermo

  • From 2012 to 2014 - Chair of Process Management . Dep. SEAS - University of Palermo

  • 2012- Member of the board for the admission to T.F.A. courses for abilitation of high school teachers.

  • From 2011- Member of the board for the admission to postgraduate course in Business Administration

  • From 2005 to 2010- Professor of Business Communication - Faculty of Economics - Graduate School- University of Palermo

  • From 2005 to 2010- Professor of Operations and Supply Chain Management - Faculty of Economics - Graduate School- University of Palermo

  • 2012 - Professor of Marketing and  Sales Excellence Post graduate course  PON01-01287 SIB: - Dep. STEMBIO, Univ. of Palermo;

  • 2012 - Professor of Marketing and Marketing Planning - Post graduate regional course - Eris Palermo

  • 2012 - Professor of Logistic and distribution - Master GOLOQUA- Faculty of Agricolture Science - Univ. of Palermo

  • From 2007 to 2010 - Professor of Marketing and Communications - Master in Manager of Vine Enterprises (MASV) - Univ. of Palermo

  • 2007 - Professor of Marketing & CRM - Master in Human Resource & Project Management

  • 2007 - Professor of Operations Management - Master in Human Resource & Project Management

  • 2007- Professor of Supply Chain Management - Master in Human Resource & Project Management

  • 2007 - Professor of Industrial Operations Management - Master in Management of Innovation (EGI)

  • 2006- Professor of Business Finance - University of Palermo - SISSIS graduate school

  • From 2005 to now- Professor of Logistics, Operations, Management and Marketing - University of Palermo - SISSIS graduate school;

  • 2004-2005- Professor of Economy and Management – University of Palermo- Faculty of Sport Sciences;

  • 2004-2005- Professor of Economy, Management and Marketing - University of Palermo - SISSIS graduate school;

  • 2001- Lecturer of Financial methods of evaluation at the "Master in industrial ecology " - CERISDI Palermo.

 

 

Editorial activity

 

EDITOR IN CHIEF:

  • Kybernetes (October 2016- to present)

  • International Journal of Markets and Business Systems (2014-present)

  • International Journal of Electronic Marketing and Retailing (2014-present)

  • International Journal of Economics and Business Modeling (2010-present)

  • International Journal of Digital Culture and Electronic Tourism (2014-2015)

  • Business Systems Review (2012 -2014)

SCIENTIFIC DIRECTOR:

ASSOCIATE EDITOR:

MEMBER OF THE EDITORIAL BOARD:

  • Systems Research and Behavioral Science

  • Systems

  • Journal of Organizational Transformation & Social Change

  • International Journal of Digital Accounting Research

  • World Complexity Science Academy Book Series

  • Caspian Journal of Applied Sciences Research

  • Business Management and Strategy

GUEST EDITOR

 

REVIEWER FOR:

  • Enterprise & Society

  • Journal of Business Ethics

  • Kybernetes

  • Systems Research and Behavioral Science

  • Systemic Practice and Action Research

  • International Journal of Hospitality Management

  • Current Issues in Tourism

  • Journal of Management & Governance

  • World Journal of Entrepreneurship, Management and Sustainable Development

  • Journal of Technology Management & Innovation

  • Journal of Economics and International Finance

  • Greener Journal of Management and Business Studies 

  • African Journal of Business Manangement   

  • International Journal of Business and Information

  • International Journal of Electronic Business Management

  • Annali della Facoltà di Economia 

  • McGraw Hill- ITALY

ORGANIZATION OF CONGRESSES, SEMINARS AND WORKSHOPS

  • Palermo (IT) 26-27 Settembre  2011- World Complexity Science Academy (WCSA) - II Conference: Complexity Systemic Sciences and the Global Energy Agenda. Conference Program Chair

  • Palermo (IT) 10-11 September 2012 – First Business Systems Laboratory Discussion Meeting – Conference Program Chair.

  • Ankara (Turchia) - December 20- 22, 2012 - International Symposium on Chaos, Complexity and Leadership (ICCLS2012). Member of the Advisory Board.

  • Valencia (ESP) 24-25- January 2013- International Symposium - The Economic Crisis: Time for a  Paradigm Shift ~ Towards a Systems Approach. Scientific Director.

  • Wuhan (China) - March 11-13, 2013 - 4th International Conference on Engineering and Business Management- Board member.

  • Dubrovnik (Croatia), June 25-27, 2013 - 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13) - Keynote Speaker and Member of the Advisory Board.

  • Dubrovnik (Croatia), 27-29 September 2013, First Dubrovnik International Economic Meeting (DIEM 2013), Scientific Conference of Innovative Approaches to the Contemporary Economic Problems . Member of the Programme Board

  • Vienna (Austria)- October 7-8, 2013. Autumn meeting of the Section Sustainability Management of the German Academic Association for Business Research - Systemic Sustainability Management Complexity, Resilience and Systems Thinking -Vienna University of Economics and Business- Invited keynote speaker and Track chair (Track- Strategic Management)

  • Ankara (Turchia) - December 17- 19, 2013 - Second International Symposium on Chaos, Complexity and Leadership (ICCLS2013).  Invited Keynote speaker.

  • Roma (Italy) 23-24- January 2014- Second International Symposium - "Systems Thinking for a  Sustainable Economy. Advancements in Economic and Managerial Theory and Practice". Scientific Director.

  • Vienna (Austria) 22- 25 April, 2014 -European Meetings on Cybernetics and Systems Research (EMCSR) 2014 at the Faculty of Computer mScience of the University of Vienna - Track chair for the track: "Corporate Social Responsibility. Multilevel foundations towards a new holistic framework of CSR and a new concept of economic value." and Member of the International Programme Committee.

  • Salerno (Italy) June 3-5, 2014 - 3rd International Conference on "Energy Systems, Environment, Entreprenurship and Innovation (ICESEEI '14). Plenary speaker.

  • Ibagué (Colombia)  October 15-17, 2014- Ibaguè University,  Conference of the World Organisation for Systems and Cybernetics, "Our self-organizing world: from disruption to reparation Systems and cybernetics applied to technology, design, governance and power". Member of the Senior Advisory Board.

  • Valencia (Spain). October 15-17, 2014, Joint Conference of the World Organisation for Systems and Cybernetics & the European Union for Systemics. Globalization and Crisis Complexity and governance of systems. Track chair for the track: "Governance of production systems and business cybernetics."

  • Tenerife (Spain). January 10-12, 2015- 3rd International Conference on MANAGEMENT, MARKETING, TOURISM, RETAIL, FINANCE and COMPUTER APPLICATIONS (MATREFC '15)  - Invited Keynote Speech: "Corporate Social Responsibility: Multilevel Foundations towards a New Holistic Framework and a New Concept of Economic Value"

  • Perugia, Italy, January 21-23, 2015 -  3rd Business Systems Laboratory International Symposium - "Advances in Business Management. Towards Systemic Approach". Scientific Director.

  • Vienna (Austria). June 3-7, 2015 - The International Society for Information Studies (ISIS) - "THE INFORMATION SOCIETY AT THE CROSSROADS Response and Responsibility of the Sciences of Information" - Vienna University of Technology  Track chair for the panel on: Communication, information and reporting for responsible business management.

  • Berlin (Germany) - August 2-7 2015- The 59th Meeting of the International Society for the Systems Sciences - "Governing the Anthropocene: the greatest challenge for systems thinking in practice?". Special Interest Group (track) chair (with Louis Klein) : Systems Applications in Business and Industry.

  • Napoli (Italy) 29/6 2/7 2016 - 6th  International Conferences on Tourism (ICOT)  - Napoli Univ. Federico II- Scientific Committee Member

  • Athens (Greece)- July 15-16 2016 - 12th The Hellenic Society for Systemic Studies (HSSS) International Conference - Keynote speaker "Decoding the recursive dynamics of value cocreation through cybernetics and systems thinking "

  • Vilnius, Lithuania, August 24-26, 2016 -  4th Business Systems Laboratory International Symposium - "Governing Business Systems". Scientific Director.

  • Palermo, Italy - Summer School in Applied Content Analysis with Klaus Krippendorff, August 29-31,2016 - Organizing Director

  • Roma - January 23-24, 2017 - Business Systems Laboraltory-SYDIC International Workshop Model-based Governance for Smart Organizational Future - Scientific Director.

  • Vienna (Austria) 9-14 July, 2017 - TU Wien (Technical University of Vienna) -61st Annual Conference of the International Society for the Systems Sciences - Exploratory Group (EG)  "Business Systems Laboratory" - EG Chairs' Coordinator.

  • Roma - September 11-12, 2017 - Universitas Mercatorum - International Workshop: Marketing and Innovation Strategies for  Small and Medium-sized Enterprises (SMEs)  - Scientific Director

  • Ankara (Turkey) - October, 14-15, 2017 -  TOBB University of Economics & Technology -The 5th International Fuzzy Systems Symposium (FUZZYSS'17) - Scientific Committee member.

PUBLISHED WORKS

 

Journal Articles:
  1. 2017. "Decoding the Dynamics of Value Cocreation in Consumer Tribes: An Agency Theory Approach", With Maurice Yolles and Francesco Caputo. Cybernetics and Systems, DOI: 10.1080/01969722.2016.1263515
  2. 2016./2017 "Cybernetics of Value Cocreation for Product Development". with Raul Espejo. Systems Research and Behavioral Science.Vol.34, Issue, pp. 24-40 .
  3. 2016. Decoding the XXI Century’s Marketing Shift: An Agency Theory Framework, with Maurice Yolles. Systems 2016, 4(4), 35; doi:10.3390/systems4040035
  4. 2016. "A Complex Adaptive Systems view. The Strategic Planning of the City of Avellino, Italy" With G. Basile & M. Tani. Systemic Practice and Action Research Vol.29 N.5 pp.469–484.
  5.  2016. "Small world theory and the World Wide Web: linking small world properties and website centrality" with Davide Di Fatta, Francesco Caputo and Federica Evangelista. International Journal of Markets and Business Systems, Vol. 2, No.2, pp. 126-140.
  6. 2016. Understanding the price drivers of successful apps in the mobile app market  with Paolo Roma Int. J. of Electronic Marketing and Retailing, 2016 Vol.7, No.2, pp.159 - 185.
  7. 2016. "Choosing Open Innovation Intermediaries through their web-based platforms" with B. Aquilani and T. Abbate. Int. Journal of Digital Accounting Research 16:35-60.
  8. 2016. "Consumer attitude toward using smart shopping carts: A comparative analysis of Italian and Croatian consumer attitudes " with M. Matic, T. Abbate, D. Di Fatta. International Journal of Electronic Marketing and Retailing, Vol.7, N.3, pp. 229-244.
  9. 2016. "Marketing Archetypes. Applying Jungian Psychology to Marketing Research" with V. Tullio; M.Tani; G. Siino. Journal of  Organizational Transformation and Social Change. Vol. 13 No. 2, 109–122
  10. 2016. "Click and Drive: Consumer Attitude to Product Development. Towards Future Transformations of the Driving Experience. with Vasja Roblek, Tindara Abbate, and Mario Tani. Business Project Management Journal 22(2): 420 - 434.
  11. 2015. "An empirical analysis of online price dispersion in the Italian airline industry" with Roma P., Zambuto F., International Journal of Electronic Marketing and Retailing 6(4): 339-358
  12. 2015. "The drivers of customer satisfaction for academic library services: managerial hints from an empirical study on two Italian university libraries using the Kano model" with Palumbo F. and Basile G.- International Journal of Management in Education,  9(3): 276-289.
  13. 2015. Book Review: Viable Systems Approach (VSA): Governing Business Dynamics - International Journal of Systems and Society 2(2): 88-95
  14. 2015. The Relevance of Systemic Approaches in Business Sciences - International Journal of Systems and Society 2(2): 96-97
  15. 2015. The Incubation Process for the Creation of Viable Firms: The Case of ARCA Consortium. with Levanti G. International Journal of Markets and Business Systems 1(1) : pp. pp.4 - 27 , DOI: 10.1504/IJMABS.2015.070262
  16. 2013. "Complexity and Action: Reflections on Decision Making and Cybernetics". Business Systems Review, 2(2): 38-47. doi: 10.7350/BSR.V04.2013
  17. 2013. "Viable Systems Approach and Consumer Culture Theory: A Conceptual Framework", with Palumbo F. & Basile G. - Journal of Organisational Transformation & Social Change, 10(3): 262-285. doi: http://dx.doi.org/10.1179/1477963313Z.00000000018
  18. 2013. "The Drivers of Customer Satisfaction in the Hospitality Industry. Applying the Kano Model to Sicilian Hotels", con  Palumbo F. International Journal of Leisure and Tourism Marketing, 3(3): 215-236. DOI: 10.1504/IJLTM.2013.052623
  19. 2013. "Book Review. Organizational Systems: Managing Complexity with the Viable System Model". Kybernetes, 42 (2): 340-348.
  20. 2012/2013. "Decoding the Japanese Lean Production System according to a Viable Systems Perspective", con Palumbo F. Systemic Practice and Action Research, 26(2): 153-171. doi: 10.1007/s11213-012-9242-z.
  21. 2012/2013. "How to Build an E-Learning Product: Factors for Student/Customer Satisfaction", conPalumbo F., Business Horizons, 56 (1): 87-96, doi: 10.1016/j.bushor.2012.09.011.
  22. 2012. "E-Business Model: A Content Based Taxonomy of Literature". International Journal of Management and Administrative Sciences. 1(7): 10-20.
  23. 2012. "Reframing the Systemic Approach to Complex Organizations as Intangible Portfolios". con Pitasi A. Nuova Atlantide 1: 33-52. doi: 10.4399/97888548485135
  24. 2012. "The holonic approach for flexible production: a theoretical framework", Elixir Journal (online), 42: 6106-6110.
  25. 2011. "Consulting of the XXI Century. Coping with Complex Business Systems", Nuova Atlantide, Vol. 3, pp. 69-77.
  26. 2011. "Game Theory as a Marketing Tool: Uses and Limitations.", Elixir Journal (online), 36: 3524-3528.
  27. 2011. "The Complex System Theory for the Analysis of Inter-Firm Networks. A Literature Overview and Theoretic Framework" con G. Levanti, International Business Research, 4(2): 31-37. doi:10.5539/ibr.v4n2p31
  28. 2010. "Customer Satisfaction in the Hotel Industry: A Case Study from Sicily" con Rosa Guzzo, International Journal of Marketing Studies, 2(2): 3-12.
  29. 2010. "The Holonic Production System: a Multi Agent Approach", con L.Cuccia , P.Argoneto, P. Renna, iBusiness, 2(3): 201-209. doi: 10.4236/ib.2010.23025
  30. 2009. "From Marketing Mix to e-Marketing Mix: a literature overview and classification ", International Journal of Business Management, 4(9): 17-24.
  31. 2009. "Modelli di e-business. Ontologia e tassonomica della ricerca", Annali della Facoltà di Economia (ed. referata), N°. LXIII, pp. 33-66.
  32. 2008. “Holonic Production System to obtain flexibility for Customer Satisfaction”, Journal of Service Science and Management 1(3): 251-254. doi: 10.4236/jssm.2008.13027
  33. 2008. “Facility Management Pubblico: tre istituzioni siciliane a confronto”, con C. Amenta e P. Di Betta .Management delle Utilities 1: 30-37.
  34. 2007. “L'effetto Bullwhip nella Gestione della Supply Chain”, Annali della Facoltà di Economia. Università di Palermo, N°. LXI, pp. 45-56
Books:
  1. 2013. Innovazione e Imprenditorialità. Il ruolo degli spin-off universitari. with Palumbo F.. Business Systems - Book Series - USA: Amazon publishing
  2. 2009. From Business System to Supply chain and Production in Japan. Lean Production and its roots in Japanese Business Culture. Germany VDM Verlag.
  3. 2009. E-marketing. analisi dei cambiamenti dai modelli di business al mix operativo. Italy, Milan: FrancoAngeli,
  4. 2009. Test multiple choice per l'esame di Marketing, Italy, Bologna: Pitagora
  5. 2007. Lezioni di produzione snella per l'azienda, Italy Bologna: Pitagora  
  6. 2006. Il Contesto Istituzionale Nipponico e l’Evoluzione della Lean Production, Italy, Roma: Aracne
  7. 2002. Il ruolo degli investitori istituzionali nella formazione del capitale di rischio delle piccole e medie imprese, Palermo(IT), Sao Paolo (BR): IlaPalma
  8. 2002. Marketing della Pubblicità Televisiva., Palermo(IT), Sao Paolo (BR): Ila Palma
Book Chapters:
  1. 2015. "A Complex Adaptive System Framework for Management and Marketing Studies" with G. Basile, in  Erçetin, Şefika Şule (Ed.) Chaos, Complexity and Leadership 2014, pp. 83-97, Springer.
  2. 2015. "A Holistic Approach to Comprehending the Complexity of the Post-growth Era: The Emerging Profile" with V. Roblek & R. Lombardi, in Erçetin, Şefika Şule (Ed.) Chaos, Complexity and Leadership 2014, pp. 29-42, Springer.
  3. 2015. "Complexity Theory for a New Managerial Paradigm: A Research Framework", with V. Roblek, In Vrdoljak Raguž, I., Podrug, N., Jelenc, L. (Eds.) Neostrategic Management An International Perspective on Trends and Challenges, pp. 223-241. Springer
  4. 2014. "A Holistic approach to the management of human consumption towards an economics of well-being" with Vasja Roblek, in Recent Advances in Urban Planning, Sustainable Development and Green Energy, Mastorakis, N;Batzias, F; Guarnaccia, C (eds.), pp. 73-78, WSEAS.
  5. 2014. "Unraveling the Complexity of Tourist Experience with NFC Technology and Mobile Wallets"  with Palumbo F., in Chaos, Complexity and Leadership 2013. pp 189-196  . Springer
  6. 2014. "Holonic Production System" in M. Ruzzeddu (Ed.) Keywords of Systemic Vision, pp.  154-162, Lambert Verlag.
  7. 2014. "Limits and Criticalities of Predictions and Forecasting in Complex Social and Economic Scenarios: A Cybernetics Key" with Palumbo F. in Chaos, Complexity and Leadership 2013. pp 85-91 . Springer.
  8. 2014. "The Culture on the Palm of Your Hand: How to Design a User Oriented Mobile App for Museums" con: Palumbo F & Basile G. in Management of Cultural Products (Aiello L. Ed.), pp. 224-243. IGI Global.
  9. 2014. "Cultural Product Management; from Environment to Territorial Context: Configuration of the Main Relationships" with Ferri M.A. Basile G. Aiello L. in Management of Cultural Products (Aiello L. Ed.), pp. 22-40. IGI Global.
  10. 2012. "Sviluppare l'e-business". In The wide horizon strategy. Pitasi A. (a cura di), pp. 91-93. Maggioli Editore.
  11. 2012. "A Viable System View of the Japanese Lean Production System" - with Federica Palumbo,  in The Next Global Scenarios, Affuso S., D'Alessandro S., Marini G. (a cura di) - pp. 193-209 - Roma, Aracne.
  12. 2009. "Approccio Olonico e Sistema Logistico-Produttivo Aziendale per i Mercati del XXI secolo". In: Guzzo G., Lipari C. (a cura di) Ripensare l'azienda. Approcci generalisti e specialisti tra momenti, funzioni, settori. pp. 139-160. Milano: FrancoAngeli.
  13. 2008. “Demand Driven Supply Chain ed Innovazione: il sistema logisitico-produttivo per la soddisfazione del cliente”, in A. Purpura e G. Fazio (a cura di), Economia e Gestione dell’Innovazione nelle PMI: Percorsi tematici ed esperienze formative del Master EGI, pp. 100-114. Milano: FrancoAngeli.
  14. 2007. “I distretti industriali: l’impatto di Basilea 2 sulle PMI che operano in filiera” in F. Faraci (a cura di) Nuovo Accordo sul Capitale delle Banche e Riforma del Diritto Societario, pp. 278-318. Milano: FrancoAngeli,
  15. 2006. “I livelli di sostenibilità delle istituzioni di microfinanza” in M. La Torre (a cura di), Microcredito e obiettivi del millennio: l'impegno del Comitato Italiano per l'Anno Internazionale del Microcredito. pp. 208-210  Venezia: Marsilio.
Editorials
  1. 2017. Editorial: Governing Business Systems. Theories and Challenges for Systems Thinking in Practice, Systems Research and Behavioral Science 34(3): 310–312
  2. 2016. Editorial: The relevance of a better understanding of the online consumer behaviour. International Journal of electronic Marketing and Retailing. 7(1): 1-2.
  3. 2015. Guest Editorial. Systems Thinking and Sustainability in Organisations.  Journal of Organisational Transformation & Social Change, 12(1): 1-3
  4. 2015. Guest editorial Preface - Special Issue on Managing Complex Business Management systems:Revised Papers from the 2 B.S.Lab Symposium, Rome 2014 - International Journal of Systems and Society 2(2): vi-viii.
  5. 2014. Systemic Approaches for Business Innovation and Sustainability. Editorial Note to the Special Section for the 2nd B.S.Lab Symposium—Rome 2014. Systems Research and Behavioral Science 31(6): 680–682
  6. 2014. Editorial - Int. J. Electronic Marketing and Retailing, Vol. 6, No. 1, 2014
  7. 2012. "Why Does Systems Thinking Matter?". Editoriale. Business Systems Review, 1 (1): 1-2. doi: 10.7350/bsr.a02.2012
  8. 2012. "The path of complexity science: from theory to managerial practice- Editorial Note". Special Issue: Complexity Science in Business. Nuova Atlantide, 1: 17-20. doi: 10.4399/97888548485133
  9. 2009. Prefazione al libro: "Internazionalizzazione d'impresa e strategie di penetrazione dei mercati" A. Pizzuto, Boopen
Proceedings and other contributions:
  1. 2014. "Marketing as a Luhmanian System",  with Pitasi. A & Mancini G. in Book of Abstracts - Proceedings of the Business Systems Laboratory 3rd International Symposium  “Advances in Business Management. Towards Systemic Approach” pp. 371-372.  ISBN: 9788890824227
  2. 2014.  "Cybernetics of Value Co-creation", with Espejo, R. in Book of Abstracts - Proceedings of the Business Systems Laboratory 3rd International Symposium  “Advances in Business Management. Towards Systemic Approach” pp.364-370. ISBN: 9788890824227
  3. 2013. "Il processo di incubazione per la creazione di imprese vitali. Il caso del Consorzio ARCA", con F. Palumbo, G. Levanti, U. La Commare  in Referred Electronic Conference Proceeding, XXV Convegno annuale di Sinergie  "L’innovazione per la competitività delle imprese" ISBN 978-88-907394-3-9 24-25 -  DOI 10.7433/SRECP.2013.34
  4. 2013. "Complexity and Action. A Cybernetics Perspective to Decision Making - Plenary Lecture", in Recent Advances in Business Management and Marketing  - Proceedings of the 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13). Dubrovnik, Croatia June 25-27, 2013. WSEAS Press (ISSN: 2227-460X - ISBN: 978-960-474-306-3). p.11.
  5. 2013. "Designing a Mobile App for Museums According to the Drivers of Visitor Satisfaction" con Federica Palumbo e Gianpaolo Basile, in Recent Advances in Business Management and Marketing - Proceedings of the 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13). Dubrovnik, Croatia June 25-27, 2013. WSEAS Press (ISSN: 2227-460X - ISBN: 978-960-474-306-3). pp. 159-166.
  6. 2013. "University Incubator as Catalyst of Resources for Academic Spin-Offs. The Case of ARCA Consortium" con Federica Palumbo,  in Recent Advances in Business Management and Marketing - Proceedings of the 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13). Dubrovnik, Croatia June 25-27, 2013. WSEAS Press (ISSN: 2227-460X - ISBN: 978-960-474-306-3). pp. 209-2018
  7. 2012. "La Customer Satisfaction dei Servizi Bibliotecari Universitari. Uno Studio Empirico su Due Biblioteche Universitarie Italiane con il Modello di Kano". con Palumbo F. e Basile G. Proceedings. IX Conferenza della Società Italiana di Marketing. Università del Sannio. Benevento 20-21 settembre.
  8. 2010 "A Viable System View of the Japanese Lean Production System" - con F.Palumbo - Abstract del Convegno Complexity Systemic Science and the Key Global Challenges of XXI century World Complexity Science Academy - Bologna 4 e 5 Dicembre - 2010- pubblicato su Nuova Atlantide 3: 33-35, Aracne.
  9. 2008. “Approccio Olonico e Sistema Logistico-Produttivo Aziendale per i Mercati del XXI secolo", Atti del XIII Convegno Annuale AIDEA Giovani – Palermo – 29-30 Maggio 2010.
  10. 2006. "Capire l’origine della lean production per avere successo nel mercato nipponico", SiciliaImpresa N°122
  11. 2006. "Kaizen: miglioramento continuo", SiciliaImpresa N° 123
  12. 2006. "L'importanza delle variabili socio-culturali per l'internazionalizzazione dell'impresa", SiciliaImpresa N° 124
  13. 2004. "From Business System to Supply chain Manangement in Japan", Ph.D. Thesis, Università degli studi La Sapienza- Roma

 

PROFESSIONAL CONSULTING ACTIVITIES

  • since 2008 - Technical Adviser at Civil Court of Palermo

LANGUAGE SKILLS

  • Italian: mother tongue

  • English: advanced

  • Spanish: intermediate

  • Japanese: basic